PRIVACY POLICY

At HighBest Wholesale Ltd, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, store, and protect your data.

1. Who We Are

HighBest Wholesale Ltd
Unit 5, Trade Estate Road
Slough, Berkshire
United Kingdom
Email: info@highbest.co.uk

2. Information We Collect

• Full name and company name
• Contact details (email, phone, address)
• Billing and delivery addresses
• Order history and purchase information
• Login credentials (encrypted)
• IP address, browser type, and site usage data (via cookies)

3. How We Use Your Information

• Process and fulfil orders
• Manage your trade account
• Respond to your enquiries
• Send invoices, shipping updates & customer service emails
• Improve our website performance and user experience
• Send marketing communications (only if you opt-in)

We do not sell your data to third parties.

4. Cookies

Our site uses cookies to enhance user experience and analyse website traffic. You can choose to accept or decline cookies via your browser settings.

5. How We Store and Protect Data

Your data is securely stored on servers in the UK or EEA. We use SSL encryption and other industry-standard protections to safeguard your information.

We only retain your data as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

6. Third-Party Services

We may share necessary data with trusted service providers (e.g., payment processors, couriers) to deliver services to you. These parties are obligated to keep your data secure and only use it for specified purposes.

7. Your Rights

• Access your data
• Correct or update your data
• Request data deletion
• Object to data processing
• Withdraw consent (for marketing)

To exercise these rights, email us at: info@highbest.co.uk

8. Marketing Communications

We will only send marketing emails if you have opted in. You can unsubscribe at any time via the unsubscribe link or by contacting us directly.

9. Changes to This Policy

We may update this policy from time to time. All changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: info@highbest.co.uk
Phone: +44 (0)1234 567890

HighBest values your trust — your privacy matters to us.